FAQ

DO YOU HAVE A SHOP I CAN VISIT?

No, we only accept orders online. Unfortunately, we won't be able to sell to you or offer to show you products on site. If you're looking for fragrance samples, please order a small 30g bottle of your desired fragrance.

WHO ARE WE?

Flaming Miracle is a trading name of Compass Trade Ltd. We are a registered Lithuanian company. Our registration number is 306129706, and our registered address is J. Savickio g. 4-7, Vilnius, LT-01108, Lithuania.

WHAT DO YOU DO WITH MY DATA?

We keep your name, address, and contact details like phone and email on our system to help us provide you with a better service and deal with any problems with your order or products. We may use the email address you give us to contact you if there is a problem with your order, but we don't send marketing emails unless you've opted in.

When you visit our website, we use third-party services from Google Analytics and Meta to collect standard internet log information and details of visitor behaviour patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not provide Google or Facebook with any of the personal data that you provide to us.

We will not share your information with any third parties for the purposes of direct marketing. We will share your information with the companies that help us provide our services to you, such as delivery companies. These companies will only use the information we give them to fulfil the service you have requested.

We do not store any payment details or credit card details you use for your purchase - that's all securely handled by the payment providers we use. If you ever want us to get rid of the personal information you've given us, please contact us at support@flaming-miracle.com , and we'll be happy to do so.

WHY CHOOSE FLAMING MIRACLE?

At Flaming Miracle, we're dedicated to fostering a mindful self-reunion through sensory experiences.

Experience the gentle, soothing crackle of our paired wooden wicks.

Witness an exclusive golden radiance in our distinct candle wax blend—a captivating sight.

Indulge in bespoke scents crafted by our skilled perfumers.

Ignite inspiration through the poignant messages imbued in every candle.

INTELLECTUAL PROPERTY

All of the trademarks and logos displayed on this website (the ‘Trademarks’) are registered and unregistered trademarks of Compass Trade Ltd or are trademarks and logos which Compass Trade Ltd has been authorised to use and/or display on its website. Unauthorised use of any of the trademarks and logos appearing on this website is not permitted. It is not permitted to reuse our imagery to sell your own products without explicit permission.